Earring Club FAQs
Earring Club FAQs
How It Works
After the 15th of every month you will receive a new pair of earrings, exclusively available to our club members. Each month brings a new surprise of a sustainably and ethically made pair of earrings, each a bit different than the next, and designed with love. After your initial purchase, you will be charged on the 15th of every month (skipping a month if your initial purchase was after the 15th to ensure you aren't double charged).
When Does It Start
Subscription orders placed on or after the 15th are for the next month's delivery.
Delivery
At times, the handcrafted nature of our special items may lead to delays in delivery, so we appreciate your patience. Please note that the product pictured at checkout is for illustrative purposes only. The item you receive will vary.
Manage Your Account
Using the same email address on your order, you will need to create an account in order to manage your subscription. You can manage your subscription by navigating to your account page and clicking on “Manage Subscription” on the top left of the page. Email abby@abbyalley.com for help.
Subscription Details
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
Please note, we do not offer refunds or exchanges on Earring Club products.
Meet the Team
We are a small, but mighty team at Abby Alley! I (Abby) take on several roles as the founder and visionary for the brand, from designing our products to developing and executing our sales and marketing strategy. I write all of our emails and am the person on Instagram (feel free to say hi!).
Heather leads the way managing inventory, packing up your orders, and receiving all of our incoming product from Kenya. She's also the only reason the plant in our studio stays alive!
Heather and I connected over our mutual love of ethical, luxury goods and the drive to empower women in business and life. I’m so grateful she’s part of the team!