Thanks for being a part of the Earring Club!
How It WorksAfter the 15th of every month you will receive a different made-to-order item. Each month brings a new surprise of a sustainably and ethically made comfort item, each a bit different than the next, and designed with love. You will be charged on the same day every month based on the date you first subscribed.
When Does It StartSubscription orders placed on or after the 15th are for the next month's delivery.
DeliveryAt times, the handcrafted nature of our special items may lead to delays in delivery, so we appreciate your patience. Please note that the product pictured at checkout is for illustrative purposes only. The item you receive will vary.
Manage Your AccountUsing the same email address on your order, you will need to create an account in order to manage your subscription: https://brothervellies.com/
Brother Vellies Team
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Please note, we do not offer refunds. Custom orders, Something Special orders, and sample sale orders are final sale and not eligible for refund or return.