We offer free shipping to anywhere in the US for $150+ orders. Orders are typically shipped within 2-5 business days from our studio in Chicago, IL.
Currently, we ship only ship to the US and Canada. Canadian customers will be responsible for any customs fees.
We want you to be completely satisfied with your purchase with us, but we get it, sometimes things just aren't quite right. We're here to help by making an exchange quick and easy.
All of our products are created by hand with care. Slight variations can be expected from time to time, but if you feel that the piece you've ordered isn't quite what you thought, we accept returns or exchanges within 15 days of the ship date. You may get a full refund or receive a store credit to exchange or use at a later time.
If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
In order to process an exchange, please email email@example.com so we get you started and make sure your item is eligible to be returned. To be eligible for a return, your item(s) must be unused and unaltered.
You may ship it back in its original packaging to:1753 N Kedzie Ave.
When returning your item, shipping costs are not refundable. You will cover the shipping costs associated with returning your item.
We will then email you a gift card code in the amount of the purchase. This code will be redeemable for 1 year.
All items purchased on sale are final. No exceptions.