Part-Time Position: Fulfillment & Customer Experience Associate (Chicago-based)

Hours: ~10(ish) hours per week
Location: In-person, Chicago

Overview:
We’re looking for a detail-oriented, dependable team member to manage order fulfillment and provide excellent customer support. This role is hands-on and based in Chicago, perfect for someone who enjoys logistics, organization, and helping a growing brand run smoothly.

Responsibilities:

• Pick, pack, and ship online orders accurately and on time

• Manage product intake, quality control, and inventory organization

• Track inventory and supply levels and notify team when reorders are needed

• Handle basic customer service inquiries via email (order issues, shipping updates, etc.)

• Maintain a clean and organized studio/workspace

• Support occasional in-person events/pop-ups

Qualifications:

• Strong organizational skills and attention to detail

• Reliable, punctual, and able to work independently

• Comfort with technology (Shopify or other ecommerce platforms a plus)

• Ability to lift boxes up to 30 lbs

• Previous retail, fulfillment, or customer service experience preferred

To Apply:
Please email your resume and a short note about why you're interested in the role to abby@abbyalley.com.